You can return any item that you purchase if you fulfil all the below criterions.
● All returns should be initiated within 7 days of delivery.
● The tags on the item(s) should be intact.
● The item(s) should be unused and in an undamaged condition.
● The item(s) needs to be returned along with the original packaging.
● The item(s) was not a sale/discounted item. We do not do returns for any sale/discounted items.
If you believe that you fulfill the following conditions we ask you to contact us on +916289805458 or send us an email at mihika@michellealexander.in after which we will assess and guide you through our return procedure.
Our return procedure is hassle-free and FREE of charge. You will set up a pickup time and date for our logistics agent to retrieve our product. The product will then be transferred to our warehouse in Kolkata where we will verify if you have complied with the return conditions. Then, the company at its sole discretion will take appropriate action including a full or partial refund in the form of a money transfer or store credit. If you are approved for a money transfer, please note, that it may take up to 21 days to process your refund.
Read our entire Returns & Refund Policy.